Articles & Alerts

IRS Launches New Identity Verification Steps for Online Account Access

February 1, 2022

With identity theft creating havoc for many taxpayers, the IRS has implemented a change to its online account log in process in an attempt to prevent fraud. A simple username and password will no longer be enough; instead, a taxpayer will need to have their identity verified to gain secure access to the IRS’ online tools.

The IRS has partnered with, a third-party verification company, to confirm a taxpayer’s identity. An identity confirmation will be required to obtain a tax account transcript, view a payment agreement or make an estimated tax or extension payment. When trying to access these and other services via the IRS website, taxpayers signing in with their credentials from the old system will be prompted to create an account. requires taxpayers to provide a government-issued identification document such as a driver’s license or passport, as well as have a selfie taken with one’s smartphone or computer webcam. Once an identity is verified, the user will be able to securely access the IRS online services. (Note: Due to potential privacy concerns, the IRS is reportedly investigating possible alternatives to this facial recognition software, although nothing has been determined at this time.)

With this new system in place, taxpayers currently paying their federal taxes electronically should consider creating an account and proceed with the verification process in advance of the upcoming tax deadlines to ensure that payments can be made in a timely fashion.

For more information, or for assistance with the new log in procedures, visit the IRS Help Site.